access issues

Your Antioxi Accounts & Subscriptions Guide

Illustration of a key unlocking a laptop, symbolizing Antioxi's account management Help Desk support.

Welcome to Antioxi, where your shopping experience is our priority! Whether you're a new user looking to create an account or an existing user returning to log in, we've got you covered. Follow this comprehensive guide to seamlessly navigate the process and ensure you get the most out of your Antioxi experience.

Index

  • Setting up your account
  • Logging in to your account
    • Retrieve/ reset your password
  • Managing your subscriptions

Creating an Antioxi Account (New Users)

Dive into the world of Antioxi by creating your account. Unlock exclusive features, personalized recommendations, and effortless order management. Follow our simple guide to set up your account.

 

Once you are on the website:

  1. Navigate to the human icon located in the top right corner of the screen.
  2. Use Facebook, Google, or Amazon to sign in if you have an account with any of them. If not, proceed to the next steps.
  3. Click the "Create Account" link located underneath the login bar.
  4. Enter your details, including first name, last name, email, and a password of your choice. Click "Register" to complete the process.
  5. Check your email inbox for a confirmation/verification email from Antioxi. If you can not find it in your inbox, please check your spam/junk folder.

 

Logging In to Your Account (Existing Users)

Your account is your gateway to a tailored shopping journey. Enjoy the convenience of personalized recommendations, easy order tracking, and more.

Accessing Your Account:

  1. Navigate to the human icon located in the top right corner of the screen.
  2. Sign in using Facebook, Google, or Amazon if you have an account with any of them. Otherwise, follow the next steps.
  3. Enter the email and password you used during the registration process. Click "Log In" to access your account.

 

Resetting Your Account:

If you forgot your password on the login screen, select "Forgot Password" underneath the password bar then follow the prompts/instructions.

  1. Open your email inbox and look for Antioxi's reset password email. If not found, check your spam/junk folder.
  2. Click the link in the email or copy the URL provided into your browser. Follow the instructions to reset your password.

 

Logging In to Your Subscription Account 

Your account is your gateway to a tailored shopping journey. Enjoy the convenience of personalized recommendations, easy order tracking, and more.

Accessing Your Account:

  1. Navigate to the human icon located in the top right corner of the screen.
  2. Sign in using Facebook, Google, or Amazon if you have an account with any of them. Otherwise, follow the next steps.
  3. Enter the email and password you used during the registration process. Click "Log In" to access your account.
  4. Select the "Subscription" tab next to the Address tab on the top right.

 

Need Further Assistance?

If you still can't log in, reach out to our support team via webchat on our website or by emailing info@antioxi.co.uk.

With your Antioxi account, you can enjoy a personalised shopping experience and easily manage your orders. If you encounter any issues or have questions, our Shroom-Crew is ready to assist you. Happy shopping!

 

Tags: login issues, can't log into my account, account problems, password reset, login troubleshooting, access issues

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1 comment

Magda Orlikowska

Magda Orlikowska

I would like to alter my subscription, but there is no “Subscription” button when I log in.

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