Help Desk & FAQs

Get access to our latest news by signing up for our newsletter.

Mushroom Supplements FAQCordyceps and Coffee: Do They Mix? by Antioxi Supplements

Cordyceps and Coffee: Do They Mix?

Cordyceps mushrooms have been gaining attention as a natural way to boost energy, endurance, and recovery. But what happens when they meet your daily coffee habit?  Let’s break it down in a way tha...

Mushroom Supplements FAQ - ChildrenAre Mushroom Supplements Safe For Children? by Antioxi Supplements

Are Mushroom Supplements Safe For Children?

As a parent, you may wonder whether mushroom supplements are safe and beneficial for children. Find out if it's suitable for your child(ren).

Mushroom Quality - Beta-GlucansUnderstanding Active Beta-Glucans and Total Beta-Glucan Content

Understanding Active Beta-Glucans and Total Beta-Glucan Content

Be ahead of 95% of customers buying mushrooms. You've probably heard about beta-glucans but how much do you really know about them? Read more here!

Mushroom Supplements FAQWhy Do the Same Mushroom Extracts Have Different Colors by Antioxi

Why Do the Same Mushroom Extracts Have Different Colours?

Colour variations in mushroom extracts are a common phenomenon, and while they may raise questions, these differences are entirely natural and expected. Learn more about this.

Mushroom for PetsAntioxi Pet Products Are Now Vet-Approved by Antioxi

Antioxi Pet Products Are Now Vet-Approved

Exciting news for pet parents! Antioxi's pet products are now veterinarian-approved, giving you even more confidence in supporting your furry friends’ health.

How to Use Your Oxi-Credits (OC) by Antioxi

How to Use Your Oxi-Credits (OC)

Antioxi’s loyalty program rewards you with Oxi Credits (OC) that you can redeem for discounts on your orders. Follow this guide to redeem your OC and enjoy savings on your favourite products.

Saving & DiscountsLong-Term Savings at Antioxi: Stacking Discounts by Antioxi

Long-Term Savings at Antioxi: Stacking Discounts

At Antioxi, we’re here for the long haul - just like your health. That’s why we’ll always prioritize long-term savings, giving you the opportunity to build a sustainable and affordable wellness rou...

Mushroom Supplements FAQWhy You Might Not Feel the Benefits of Mushroom Supplements Article by Antioxi

Why You Might Not Feel the Benefits of Mushroom Supplements Immediately

If you're here, you might be feeling a bit skeptical about your mushroom supplements. It's natural to feel that way but find out the reason why, here.

Tips & HacksWhat is Mushroom Stacking?

What is Mushroom Stacking?

If you're here, you're probably curious about whether mushroom supplements are worth adding to your wellness routine and what benefits they might offer. Find out here.

Lost/ Missing ParcelsWhat to Do If Your Parcel is Lost or Missing Help Desk Article by Antioxi

What to Do If Your Parcel is Lost or Missing

 Learn how to initiate an investigation for a late, lost or missing package. Enjoy a seamless shopping experience with our detailed guides and responsive customer support.

Dosage (p)How to Calculate Mushroom Dosage for Pets Help Desk Article by Antioxi

How to Calculate Mushroom Dosage for Pets

When incorporating medicinal mushrooms into your pet's diet, it’s essential to ensure the dosage is accurate to provide the best results without over- or under-dosing. A common recommendation is 10...

Tips & HacksCan I Travel with Antioxi Mushroom Supplement Products?

Can I Travel with Antioxi Mushroom Supplement Products?

Yes, you can travel with our mushroom supplement products just like you would with multivitamin supplements. Our products are made from natural ingredients and are classified as dietary supplements...

Returns, Refunds & Exchanges Policy Guide

Returns, Refunds & Exchanges Policy Guide

Learn about Antioxi's seamless return and refund process. Discover easy steps for returns, exchanges, and store credit.

access issuesIllustration of a key unlocking a laptop, symbolizing Antioxi's account management Help Desk support.

Your Antioxi Accounts & Subscriptions Guide

Watch our video for help logging in, resetting your account, or managing subscriptions. Contact support.

Insurance Claims for Pet SupplementsHow to Claim Insurance for Medicinal Mushroom Treatments for Your Pets in UK

How to Claim Insurance for Medicinal Mushroom Treatments for Your Pets in UK

When conventional treatments fall short or pose risks, many of us turn to alternative therapies to improve our pets' health and well-being. Medicinal mushrooms have gained popularity in recent year...

Mushroom next to a thermometer on a light background, representing an Antioxi help desk article on how brewing temperature affects the efficacy of mushroom coffee and tea.

Boiling Water's Effect on Mushroom Extract Supplements

Discover how brewing temps affect mushroom coffee and tea. Learn why your brew is just right!